Returns & Exchanges
We want you to love your sleep experience with Snooze Band, which is why we offer a 30-day satisfaction guarantee on all our wearable audio products. If your device isn't helping you achieve the perfect night's rest, you can return it for a full refund or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare the Package
Securely pack your Snooze Band in its original packaging, ensuring all charging cables and accessories are included.
Ship the Item
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the electronics, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing